When I purchase expensive items, I try to do plenty of research to make sure I am getting the best product my budget allows. I bought a pair of Wamsutta sheets from Bed, Bath, and Beyond with my 20% off coupon last April. We use them exclusively and I wash them once a week. After 11 months, they just began to fall apart! They ripped in the washer, the dryer, and as I put them on the bed. I was able to sew the tears a few times, but when they began to rip in the middle, I knew I was probably due for a new set of sheets. But first, I called Springs Global (Wamsutta's parent company) to let them know about my problem. Within two hours of my call, a lovely woman had put in a shipping order for a brand-new set of California King 800-count sheets. Amazing. Praise God.
I also use a Medela Supplemental Nursing System with Roman, as I have had to do with all of my children. A lactation consultant sold me the starter system after I had Jackson, and I was able to use that little thing through two and a half babies. When Roman was two months old, the tubing finally broke. Beau picked me up a full-sized nursing system, which was way more expensive, and within two weeks, the tubing on that thing snapped. So I called the company. Medela sent me a brand-new starter system plus a new set of tubing for my larger system. Also amazing. The company representatives were also kind and helpful.
Consequently, I am completely loyal to these companies. It is so nice to feel like a conglomerate actually cares about its consumers. Use these brands if you can! ;)
Are there any other companies out there that take care of you like this? Let me know!